Shipping & Returns

Thank you for shopping at https://www.econet.store/

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy. 

The following terms are applicable for any products that you purchased with us.

 

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to EcoNet Store Located at ECO NET I T SOLUTIONS, SHOP NO 21 MAIN ROAD CHADOORA OPPSITE TEHSIL OFFICE CHADOORA BUDGAM KMR 191113., IN.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://www.econet.store/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

GENERAL RETURN POLICY

Product that are bought from the Physical Stores can be returned. All Items are eligible for return and would be processed if conditions are met.

You are always required to ship back the items by following the shipping instruction:

THANKS FOR SHOPPING WITH US

 

REFUND POLICY

In order to be eligible for a refund, you have to return the product within 30 days of your purchase. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.

In order for the product to be eligible for a Refund, make sure these conditions are met:

• Product must have the receipt or proof of purchase

If the product you have received which turns out to be defective or otherwise of poor quality (save for direct warranty products which are discussed below), please notify us as soon as reasonably possible after you become aware of the defect or poor quality.

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase. 

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Self-Service Portal: https://www.econet.store/about-4

You will be updated for their Return Status through their EMAIL, PHONE, and SMS provided that all contact information is recorded to us.

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CANCELLATIONS

• Any cancellations to the order shall be made before the order is sent for shipping, to claim refund of the paid amount. No refund shall be made once the product is being shipped.

• Cancellation of order shall be made with mail with Subject:” Cancellation Request” and sent to contact@meltingfoods.in

E-Mail shall contain following details:-

1. 1. Order ID:

   2. Cancellation Reason:

   3. Cancellation shall be initiated after formal order cancellation request is received at adim@econet.store. And amount will be credited in the same account from where it’s deducted within 7 to 10 days.

   4. In case of Cancellation, bank transaction charge will be applicable and paid by customer.

Refund policy

1. Refund shall be made under following conditions:

• Order was cancelled. 

• Order was not delivered to the recipient. (This does not include the case for unfounded recipient) 

• If there is any complaint regarding the quality of the product being delivered, we will enquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced. 

2. A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund and the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by customer; we are not liable for any loss or claim beyond the amount actually paid by customer.

3. Any discounted or exempted amount cannot be claimed for refund.

4. Any extra amount credited to www.econet.store account may be considered for order enhancement but will not be refundable.

5. In all matters concerning Cancellation and refund Online Delivery shall have the deciding hand.

6. Online Delivery may amend its Cancellation and Refund Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.

7. Cancellation shall be initiated after formal order cancellation request is received at econet.store The amount will be credited in the same account from where it’s deducted within 1 day.

Return policy

It is understood between www.econet.store that returns be accepted and calculated within select parameters:-

1. Any returns due to default of the company of damaged product or bad product quality will be taken into the consideration.

2. However www.econet.store will enquire about this and take action against it.

3. Any returns due to default of the company of damaged product or bad product quality will be taken into the consideration. 

4. Return should reach as before 2 hours from the date, {time} Purchase. 

5. Shipping cost for return product should be borne by the customer at their own risk.